Thank you for the great tutorial on installing a Prosody server at
I am trying to get a Prosody XMPP server running for instant messaging. My issue is that I already have an existing Jitsi Meet installation running on Ubuntu 18.04 with its own instance of Prosody. I have tried following your tutorial and adding a new virtual host with its own LetsEncrypt cert and adding the necessary DNS A record. However, when I test with any XMPP client eg. Pidgin, no connection can be made.
Ports 5222 and 5269 are opened in the firewall.
What am I missing? Searching online for similar setups have yielded almost nothing so I am hoping I could get some pointers here.